Download & Install

Get started with Resolver by downloading and installing the PS ConnectorSoftware plugins, developed by RTR, that enables the export of projects from 3rd party simulation tools such as Process Simulate and Visual Components for use with Resolver. The Connector also enables....

To download, please first log in to your location-specific Resolver page, then open Downloads from the icons in the top right corner.

Login to Global App

Login to Europe App

After download, there are two ways in which a user can install the Connector. The Windows Installer is the preferred method. The Legacy Installation Process steps can be used as an alternate method.

Windows Installer (Preferred)

1. Close Process Simulate before continuing.

2. Unzip the downloaded file and double-click the RTR-PS-Connectors-Setup.exe file to install the application.

3. Select whether you would like to install the PS Connector for the current user or all users.

4. Read and accept the user License Agreement

   

5. After pressing "Next" select "Install to existing version or versions".

6. Select the folder to save the ConnectorSoftware plugins, developed by RTR, that enables the export of projects from 3rd party simulation tools such as Process Simulate and Visual Components for use with Resolver. The Connector also enables.... C:\Program Files is the default and recommended folder.

7. Select the versions of Tecnomatix Process Simulate to install to.

8. Press Install and Finish after the installation is complete.

9. Open Process Simulate

10. Select RTR Resolver Viewer from the Viewers button in the ribbon

    

11. The first time you open the RTR Resolver Viewer, you will need to select your Cloud region. Click the gear icon in the top right of the RTR Resolver Viewer to open Settings, then under the General tab, choose Select a Cloud Region:

    • Europe — for users located in Europe.
    • Global — for the Americas, APAC, and all other regions.

    

Legacy Installation Process (Manual registration of DLLs)

Follow the steps below to manually add the .DLL files to the Process Simulate folder. This is not necessary if the “Windows Installer” process was completed.

1. Close Process Simulate.

2. Unzip the downloaded file and double-click the “RTR-PS-Connectors-Setup.exe” application.

3. Select whether you would like to install the PS Connector for the current user or all users.

4. Read and accept the user License Agreement

   

5. Choose the folder where you want the files to be extracted to.

6. Select the Process Simulate versions that you want.

7. Navigate to the folder you specified for the files to be extracted

   • It is important to access the correct folder for the PS version you want, as the ConnectorSoftware plugins, developed by RTR, that enables the export of projects from 3rd party simulation tools such as Process Simulate and Visual Components for use with Resolver. The Connector also enables... files will differ from version to version.

8. Copy and paste all the unzipped DLL files to the ‘DotNetCommands’ folder, in the appropriate path for your version:

   C:\Program Files\Tecnomatix_2408\eMPower\DotNetCommands\RTR\

   ⚠️ IMPORTANT: Your installation path may differ from the one mentioned above. For the exact location of the DotNetCommands folder, please reach out to your administrator. To paste the files into the specified folder, you may require administrative rights.

9. Copy and paste the downloaded ‘RTRCommands.xml’ file to the ‘DotNetExternalApplications’ folder.

10. Open Process Simulate.

11. Select RTR Resolver Viewer from the Viewers button in the ribbon

    

12. The first time you open the RTR Resolver Viewer, you will need to select your Cloud region. Click the gear icon in the top right of the RTR Resolver Viewer to open Settings, then under the General tab, choose Select a Cloud Region:

    • Europe — for users located in Europe.
    • Global — for the Americas, APAC, and all other regions.

    

Check for Updates

The Connector can tell you when a newer version is available. Open the settings menu with the gear icon and select Check for updates.

Install Now

When an update is available, the update dialog offers Install Now, which downloads and installs the new version without you leaving Process Simulate. Select it, confirm, and the Connector handles the rest. Supported in PS Connector 1.27.1 and later.

Install Now only appears if you were set up as an administrator when the Connector was installed. Without administrator rights, download the new version from Downloads in Resolver and install it with the Windows Installer as you did the first time.