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Failed to update results

Platform: Resolver Platform

This message indicates that Resolver could not update results in the UI for the current run or study.


Dialog shown in Resolver​

Failed to update resultsTry again or contact support.

How to fix it​

  1. Click retry.
  2. Refresh the page and reopen the run.
  3. Verify network stability and your logged-in session.
  4. If it still fails, submit a support ticket with run ID and logs. See Report Feedback to Support.