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Failed to update results

Platform: Resolver Platform
Severity: Error

This message indicates that Resolver could not update results in the UI for the current run or study.


Dialog text shown in Resolver

Failed to update results
Try again or contact support.

How to fix it

  1. Click retry.
  2. Refresh the page and reopen the run.
  3. Verify network stability and login session.
  4. If it still fails, submit a support ticket with run ID and logs.